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EyeTalks Radio delivers strategies and techniques for success in the field of ophthalmic practice management through rich content and periodic interviews with subject matter experts on topics of interest to those who run the business side of ophthalmology including: human resources, practice development and benchmarking, government and regulatory compliance, productivity, and more.

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  1. All Episodes
  2. 2020
  3. 07

Q&A: Optical Operations

Jul 22, 2020

Exploring ideas to enhance optical operations in an ophthalmology practice, such as discussing the different characteristics of opticals vs. medical practices, suggestions for key performance indicators and how to set sales prices, glasses capture rate, and more.

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A Guiding Star Is Born— How Adopting a New Approach to Feedback Transformed Our Practice Culture

Jul 13, 2020

The “Feedback Is a Gift” mantra’s fresh perspective can take time and effort to develop, particularly for those who have historically avoided potential conflict. Not only did feedback need to be rebranded as a word; we also needed to rebuild trust, understanding, and credibility.

This episode of EyeTalks Radio is...

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